tool box

Ahsan, N., & Cramer, L. (1998). How are we doing? A program self-assessment tool kit for the family support field. Chicago, IL: Family Resource Coalition of America.

Argote, L., McEvily, B., & Reagans, R. (2003). Managing knowledge in organizations: An integrative framework and review of emerging trends.Management Science, 49(4), 571–582. doi:10.1287/mnsc.49.4.571.14424

Baldwin, T. T., & Ford, K. J. (1988). Transfer of training: A review and directions for future research. Personnel Psychology, 41, 63–105. doi: 10.1111/j.1744-6570.1988.tb00632.x

Bernotavicz, F., McDaniel, N., & Brittain, C. (in press). Leadership in a changing environment: A leadership model for child welfare. Administration in Social Work.

Bolman, L. G., & Deal. T. E. (1984). Modern approaches to understanding and managing organizations. San Francisco, CA: Jossey-Bass.

Broad, M. L., & Newstrom, J. W. (1992). Transfer of training: Action-packed strategies to ensure high payoff from training investments. Reading, MA: Addision-Wesley.

Caffarella, R., & Merriam, S. (1999). Learning in adulthood (2nd ed.). San Francisco, CA: Jossey-Bass.

Conner, M. L., & Clauson, J. G. (Eds.). (2004). Creating a learning culture: Strategy, technology, and practice. Cambridge, United Kingdom: Cambridge University Press. Retrieved from

Coombs, P., & Ahmed, M. (1974). Attacking rural poverty. How non-formal education can help. Baltimore, MD: John Hopkins University Press.

Cowperthwaite, A. (2006). Cost of child welfare caseworker turnover. Portland, ME: Child Welfare Training Institute, Muskie School of Public Service.

Cowperthwaite, A. (2006). Cost of child welfare caseworker turnover. Portland, ME: Child Welfare Training Institute, Muskie School of Public Service.

Cromwell, S., & Kolb, J. (2004). An examination of work-environment support factors affecting transfer of supervisory skills training to the work place. Human Resource Development Quarterly, 15(4), 449–471. doi: 10.1002/hrdq.1115

Curry, D. H., Caplan, P., & Knuppel, J. (1994). Transfer of training and adult learning (TOTAL). Journal of Continuing Social Work Education, 6(1), 8–14.

Eaton, M., Anderson, G., & Whalen, P. (2006). Resilient child welfare worker interviews. East Lansing: Michigan State University, School of Social Work, Child Welfare Worker Recruitment and Retention Project.

Fixsen, D. L., Naoom, S. F., Blase, K.A., Friedman, R. M., & Wallace, F. (2005). Implementation research: A synthesis of the literature. Tampa: University of South Florida, The Louis de la Parte Florida Mental Health Institute, Department of Child & Family Studies.

Frizsell, E., O’Brien, M., & Arnold, L. (2004). Strategic planning for child welfare agencies. Portland, ME: National Child Welfare Resource Center for Organizational Improvement.

Garvin, D. (2000). Learning in action: A guide to putting a learning organization to work. Boston, MA: Harvard Business School Press.

Heifetz, R., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership. Boston, MA: Harvard Business School Press.

Kaye, B., & Jordan-Evans, S. (2002). Love ’em or lose ’em: Getting good people to stay. San Francisco, CA: Berrett-Koehler.

Kelsey, D., & Plumb, P. (2004). Great meetings! Great results. Portland, ME: Hanson Park Press.

Knowles, M. (1980). The modern practice of adult education: From pedagogy to andragogy. Chicago, IL: Follett Publishing Company.

Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Englewood Cliffs, NJ: Prentice-Hall.

Lawson, H. A. (2008). A leadership/management matrix with relevant competencies and indicators of sustainable systems change. Unpublished manuscript, School of Social Work, State University of New York at Albany.

Lowe-Phelps, K. (1988). Truthtelling: An ethical dilemma. Caring, 7(1), 4–12.

Murphy, K. E. (1997). Resolving ethical dilemmas. FOCUS Newsletter. Retrieved from

Nadler, D., & Lawler, E. (1970). Motivation: A diagnostic approach. Perspectives on Organizational Behavior. New York, NY: McGraw-Hill.

National Child Welfare Workforce Institute. (2012). Leadership Academy for Middle Managers (LAMM): Module I—Foundations of leadership. Albany, NY: Author.

Reamer, F. G. (1990). Ethical dilemmas in social service: A guide for social workers. (2nd ed.) New York, NY: Columbia University Press.

Ryan, J. (2006). Inclusive leadership. San Francisco, CA: Jossey-Bass.

Senge, P. (1990). The fifth discipline. The art and practice of the learning organization. New York, NY: Currency Doubleday.

Spillane, J. (2006). Distributed leadership. San Francisco, CA: John Wiley & Sons.

Sugai, G., Horner, R., & Todd, A. (2003, August). EBS self-assessment survey version 2.0. Eugene: College of Education, University of Oregon, Educational and Community Supports. Retrieved from

Tiberius, R., & Tipping, J. (1990). Twelve principles of effective teaching and learning for which there is substantial empirical support. Ontario, Canada: University of Toronto.

University of Kansas School of Social Welfare. (2011). ,i>Results oriented management in child welfare: Training site. Lawrence, KS: Author. Retrieved from

Williams, E. S., Ryals, D. G., & Dickinson, N. S. (2009). Staying power! A supervisor’s guide to child welfare staff retention. Chapel Hill: University of North Carolina, School of Social Work, Jordan Institute for Families.