Domain

3

Leading for Results

This domain involves the ability to meet organizational goals and service expectations.

Workers will be able to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

Competencies

Competency

A

Accountability

  • Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
  • Determines objectives, sets priorities, and delegates work; accepts responsibility for mistakes.
  • Complies with established control systems and rules.

Leadership Pillar: Outcome Focused and Distributive

Competency

B

Capacity Building

  • Identifies, designs, implements, and improves infrastructure-related innovations and practices.
  • Plans, implements, and improves training, learning, and networking systems.
  • Facilitates the collection and dissemination of knowledge to respect the importance of historic information while being open to new research and practices that will keep and expand the collective agency knowledge base. Activity 1 Relevant for:  Middle Manager  Supervisor Amping Up Transfer of Learning

Leadership Pillar: Adaptive, Distributive, and Inclusive

Competency

C

Service Orientation

  • Anticipates and is responsive to the needs of clients and constituents.
  • Delivers high-quality products and services; is committed to continuous improvement.

Leadership Pillar: Inclusive and Collaborative

Competency

D

Decisiveness

  • Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences.
  • Perceives the impact and implications of decisions.

Leadership Pillar: Adaptive

Competency

E

Entrepreneurship

  • Positions the organization for future success by identifying new opportunities.
  • Builds the organization by developing or improving products or services.
  • Takes calculated risks to accomplish organizational objectives.

Leadership Pillar: Adaptive

Competency

F

Financial Management

  • Understands the organization’s financial processes.
  • Prepares, justifies, and administers the program budget.
  • Oversees procurement and contracting to achieve desired results.
  • Monitors expenditures and uses cost/benefit thinking to set priorities.

Leadership Pillar: Outcome Focused

Competency

G

Planning and Organizing

  • Organizes work, sets priorities, and determines resources requirements.
  • Determines necessary sequence of activities needed to achieve goals.
  • Handles multiple demands and competing priorities.
  • Sets high performance expectations for team members.
  • Sets clear performance expectations and objectives.
  • Holds others accountable for achieving results.
  • Successfully finds resources, training, tools, etc. to support staff needs.

Leadership Pillar: Adaptive and Outcome Focused

Competency

H

Competency

I