Domain

2

Leading People

This domain will help child welfare workers gain the ability to lead people toward meeting the organization’s vision, mission, and goals.

Workers will master the key ability of providing an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

Competencies

Competency

A

Conflict Management

  • Encourages creative tension and differences of opinions.
  • Anticipates and takes steps to prevent counter-productive confrontations.
  • Manages and resolves conflicts and disagreements in a constructive manner.

Leadership Pillar: Adaptive, Distributive, and Inclusive

Competency

B

Developing Others

  • Develops the ability of others to perform and contribute to the organization by providing ongoing feedback, and by providing opportunities to learn through formal and informal methods.
  • Gives timely, specific feedback and helpful coaching.
  • Adapts approach to each individual; ensures that employees are appropriately recruited, selected, appraised, and rewarded.
  • Takes action to address performance problems.

Leadership Pillar: Distributive and Outcome Focused

Competency

C

Leading People

  • Encourages creative tension and differences of opinions.
  • Anticipates and takes steps to prevent counter-productive confrontations.
  • Manages and resolves conflicts and disagreements in a constructive manner.

Leadership Pillar: Adaptive and Collaborative

Competency

D

Cultural Responsiveness

  • Respects and relates well to people from varied backgrounds.
  • Open to understanding diverse worldviews.
  • Sees diversity as an opportunity to learn about cultural groups while appreciating the complexity of individual differences.
  • Challenges bias and intolerance.
  • Seeks ongoing learning on cultural issues.

Leadership Pillar: Inclusive

Competency

E

Leveraging Diversity

  • Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.

Leadership Pillar: Inclusive