Activity

2a.A3

(Domain 2)

Conflict Postmortem

Think about a conflict situation you have experienced that did not go well.

Analyze the conflict and how it was handled. What role did you play?

How did that relate to your conflict management style?

What would you do differently today?

GOAL:

To dissect a conflict situation and determine strengths and areas for improvement. This activity will help inform you on potential resolutions for future conflict situations.

RELEVANT FOR:

  • Executive
  • Middle Manager
  • Supervisor
  • Caseworker